A decade of expertise at work for you

At CTZoom Technologies, we are the first North American camera manufacturer to offer an online assistance program available directly in your office or on board your service unit – proving once again that we are committed to offering you the most innovative and powerful solutions available on the market.

Our online computer-to-computer support means that our technicians have remote access to your system, so that they can provide real-time assistance to PortaZoom camera operators in the field or help project managers and analysts solve specific problems.

Benefits of the online support program

1. Allows operators to obtain immediate on-site assistance.
2. Provides ongoing real-time training using actual field data.
3. Maximizes the cost-effectiveness of your operations.
4. Steadily builds users’ familiarity with the program and thus continuously boosts productivity.
5. Prevents interruptions (no waiting for a technician to arrive).
6. Hones your competitive edge by optimizing the quality of the services you deliver.

To obtain online assistance, you must be registered with a support plan, use CTSpec Sewer, CTSpec Manhole, CTSpec HydroCom or CTSpec PortaZoom, and own a maintenance license.

Set up a connection

To benefit from live help, you must first be online with a CTZoom representative. If you are not currently online with a representative, call Customer Service at (450) 965-8987 or toll-free 1-888-965-8987.